Residents Business Plans and priorities

We have worked with organisations for over five years developing with residents Resident Business Plans and priorities. We were the first organisations to carry out this work with Housing Associations.

The real benefit of this approach means that residents have a clear idea of financial and value for money priorities. Besides this, we have found the approach attracts high calibre residents who become more fully involved.

We can:

  • Help set up and arrange the design of the project. This includes training staff and residents to take over the bulk of the focus groups, telephone surveys and meetings with residents
  • Help run the initial meetings where residents priorities are identified
  • Assist and guide the resident project team in how to best present their ideas to Senior Management and the Board
  • Guide the group on the key principles (“plain English”), when publishing plans for residents